Code of Ethics

SRQ Website Central delivers professional services in an ethical manner with all of our clients. When working with our clients we value these core principles:

Empowerment

We endeavour to empower our clients as much as they would like to be. This includes training on how to care for their own website.

Honesty

Our aim is to provide honest, straight-forward advice and consulting. If this means we recommend another service provider instead of us, we're okay with that.

Respect

We treat all of our clients with respect. We respect your experience with your business, your opinions and the goals you are trying to achieve.

We treat people like we want to be treated

The Code of Ethics We Abide By

member seal from webprofessionals.org

As members of WebProfessionals.org organization we Pledge to Perform our Duties in the best interest of our Clients and Customers:

Article 1

WebProfessionals.org Members do their best to protect and promote their clients’ interests while treating all parties honestly. We will strive to understand your business and how our efforts can help you better succeed.

Article 2

WebProfessionals.org Members refrain from exaggeration, mis-representation, or concealment of pertinent facts related to negotiating contracts or transactions. We will not try to be “all things to all clients.” WebProfessionals.org members are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional, or disclose any lack of expertise to their client.

Article 3

WebProfessionals.org Members cooperate with other Web Professional sub contractors to advance their clients’ best interests. We collaborate as it typically takes a team to build a world class web site and to provide web services.

Article 4

WebProfessionals.org members disclose any fee or financial benefit they may receive from recommending related products or services. WebProfessionals.org members receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.

Article 5

WebProfessionals.org members keep entrusted funds of clients and customers in a separate escrow account until the work has been completed and the client has signed off.

Article 6

WebProfessionals.org Members make sure that negotiations are in writing and that contract details are spelled out in writing, signed and that parties receive copies. This includes explaining in detail the process and fees for requesting changes.

Article 7

WebProfessionals.org members give equal professional service to all clients and customers irrespective of race, color, religion, sexual orientation, handicap, disabilities, familial status, or national origin.

Article 8

WebProfessionals.org members portray an accurate picture of their services in their advertising and in other public representations. WebProfessionals.org members make only truthful, objective comments about other Web professionals and potential competitors working in the field.

Article 9

WebProfessionals.org members respect the exclusive representation or exclusive brokerage relationship agreements that other WebProfessionals.org members have with their clients.

Article 10

Web Professionals charge fair rates for their services. This means we do not undercharge or overcharge our clients. Yes, rates may vary substantially based on years of experience, technical knowledge and a host of factors.

Code of Ethics Copyright © WebProfessionals.org
We take your complaints and Feedback seriously

Complaints / Feedback and Course of Action

What to do if you are unhappy with our services:

If you are an existing client and you're not happy with the services we are providing or have already provided we ask you to give us the opportunity to make it right.

Step 1

We ask you contact us and let us know the details. We always listen to our clients' feedback and complaints. We will do our best to make it right. Please click the button below and select "Code of Ethics" for your subject. One of our customer advocates will get back to you as soon as we can.

Step 2

In the unlikely event we are unable to resolve your complaint, the next step is to contact WebProfessionals.org and file a complaint about us with them. We adhere to their professional standards and as such, we are dedicated to treating our clients fairly and with their best interest at heart.

Who is WebProfessionals.org?

WebProfessionals.org is an independent professional standards, education and certification body. Membership is voluntary but encouraged in order to help establish a minimum level of standards that all clients can expect.

Are You Ready for Better Results?

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